Terms and Conditions

Customer Policy

Body Shock would like to start off by stating that we strictly only sell our products to registered trade professionals and studios. If we cannot confirm this information, we may ask to have a copy of your certificates.

Making A Purchase

Making a purchase could not be easier. Just browse our website using the products categories until you find what you want. Select the gauge, size quantity and color you require and click on Add to Basket. You can view your shopping basket at any time to show a running total of what you have ordered. You can continue to add more items or remove some at any time. After you have finished your selection, click on "Checkout" and you will be asked for a few details that we need to be able to complete the order.

Payment & Currencies

We accept payment by most major credit or debit cards. These are processed online using the Secure Hosting secure payment service. Prices are shown in Great British Pounds Sterling or United States Dollars, depending on your choice. You may send your credit card information via phone, fax, snail mail or over the Internet using our secure facilities. Please DO NOT send credit card details by e-mail. Our online store includes a considerable level of security that is not included in e-mail. If you have any queries about making payments please contact us.

Shipping And Handling

All items are insured during transit to a maximum value of £2,500 per order. For reasons of security we will only ship to the billing address on the credit card when you order online. All packages are sent using a traceable service that requires a signature on delivery. If no one is available when the package is delivered you may need to collect this from a local postal point. Please speak to your local mail handlers if you are not sure about this.

Return of Damaged or Faulty Goods

While we strive to ensure that all goods reach you in perfect condition, there are unfortunately times when this does not happen. In the interests of hygiene, Body Shock accepts the return of damaged or faulty goods. If you should receive damaged or faulty goods from us please contact us within 14 days of receiving your order to arrange a replacement or full refund. A customer service representative will discuss arrangements for return of the damaged goods and issuing a replacement or refund with you. If you would like to return damaged or faulty goods please ensure that you contact us prior to sending them back. This guarantee does not affect your statutory rights as a consumer.

Remittance Terms

Please note that all goods must be paid for in full before shipping. Please ensure your credit card details are entered accurately and in full to expedite the processing of your order.

Tax Charges

All prices quoted on the website do not include VAT or sales taxes unless otherwise stated.

Customer Services

If you have any comments or questions about an order, or our products in general please contact one of our customer services representatives. We will try to respond to all customer services inquiries within 2 working days.

Copyright

All web site design, text, graphics, the selection and arrangement thereof and all software compilations, underlying source code, software (including applets) and all other material on this web site are copyright body-shock.com and its or their content and technology providers. ALL RIGHTS RESERVED. Permission is granted to electronically copy and to print in hard copy portions of this web site for the sole purpose of placing an order with Body-shock.com or using this web site as a shopping resource. Any other use of materials on this web site--including reproduction for purposes other than those noted above, modification, distribution, or re-publication--without the prior written permission of Body-shock.com is strictly prohibited.

Trademarks

Body-shock.com services referenced on this Web site are either trademarks or registered trademarks of Body-shock.com in the UK and/or other countries. Other product and company names mentioned on this Web site may be the trademarks or registered trademarks of their respective owners.

Conditions of Web Site Use

Governing Law and Contract Formation

No contract will subsist between you and Body-shock.com* for the sale by it to you of any product unless and until body-shock.com accepts your order by e-mail confirming that it has dispatched your product. That acceptance will be deemed complete and will be deemed for all purposes to have been effectively communicated to you at the time body-shock.com sends the e-mail to you (whether or not you receive that e-mail). For the avoidance of doubt, any such contract will be deemed to have been concluded in the United Kingdom. Further, any such contract will be interpreted, construed and enforced in all respects in accordance with the laws of England and you and body-shock.com irrevocably submit to the non-exclusive jurisdiction of the English Courts.

*body-shock.com is the trading name for Body Shock Ltd. For the purpose of these terms and conditions of Web site use, "body-shock.com" means Body Shock Ltd. For the avoidance of doubt, no contracts are formed between consumers and Body-shock.com Ltd via transactions conducted on this Web site or otherwise.

Disclaimer

TO THE FULLEST EXTENT PERMITTED AT LAW, BODY-SHOCK.COM IS PROVIDING THIS WEB SITE AND ITS CONTENTS ON AN "AS IS" BASIS AND MAKES NO (AND EXPRESSLY DISCLAIMS ALL) REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, WITH RESPECT TO THIS WEB SITE OR THE INFORMATION, CONTENT, MATERIALS OR PRODUCTS INCLUDED IN THIS SITE INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN ADDITION, BODY-SHOCK.COM DOES NOT REPRESENT OR WARRANT THAT THE INFORMATION ACCESSIBLE VIA THIS WEB SITE IS ACCURATE, COMPLETE OR CURRENT. Price and availability information is subject to change without notice.

Except as specifically stated on this Web site, to the fullest extent permitted at law, neither Body-shock.com nor any of its affiliates, directors, employees or other representatives will be liable for damages arising out of or in connection with the use of this Web site or the information, content, materials or products included on this site. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties. For the avoidance of doubt, body-shock.com does not limit its liability for death or personal injury to the extent only that it arises as a result of the negligence of body-shock.com, its affiliates, directors, employees or other representatives.

Our Company Details & Addresses

Trading Name: Body Shock Ltd

with a place of business at:

Middlemore Lane West
Aldridge
West Midlands
WS9 8BG
United Kingdom

Phone: Non-UK residents: +44 (0)1922 744088
UK residents only: 01922 744088
Fax: Non-UK residents: +44 (0)1922 744090
UK residents only: 01922 744090

VAT Reg. No: 705230184